“Better Three Hours Too Soon Than a Minute Too Late” 

W. Shakespeare


Don’t forget, do not ring, I will never answer as the doorbell has been deactivated to avoid any disturbances during a treatment.

The entrance code has been sent to you by email (Do not forgot to check your spam folder) when you booked your appointment, please follow the instructions.


The waiting room is always open 30′ before. Be aware that you book the time of the massage, so in order to start on time, please make sure to be there 15′ prior your appointment.


waiting room entrance

The waiting room is the purple door on the left with the Upscale Massage Logo

cancellation & no shows

All appointments not cancelled at least 24h in advance, (last minute) will be charged 50%.

Cancellations within 4 hours & “NO SHOWS” will be fully charged.


Your late arrival will require ending the session at the scheduled time, meaning your session will unfortunately be shorter this time. There is usually enough time between two customers on purpose to overcome that stress but please keep in mind that this time has been reserved for you & other people are scheduled after.

For quality reason, do not forget that the therapist does need to “recover” after each session.

Things happen – traffic, last minute phone calls, things at work/home but the therapist’s time is valuable & he also respects other clients time.



You’re choosing the time of your massage, therefore you need to be there before your appointment.

Keep in mind that you need to explain what you are looking for (In order to create a personalised synergy & therapy) & change.